All links to the ProviderPortal and clinical guideline pages will remain active and will be redirected. ![]() ![]() Will the AIM corporate website URL be changed? AIM’s corporate website will be moved to. Providers may continue to see the AIM company name on our websites for some time, but it’s expected that these will be changed through scheduled content update cycles. Will AIM references on BCBSIL’s website be changed? Changes will be ongoing. Access changes are not needed or planned however, all references to the AIM company name will eventually be updated to Carelon Medical Benefits Management. Will there be any changes for providers who connect with AIM via other means such as Availity Essentials? No. References to AIM within recorded scripting will be replaced with Carelon Medical Benefits Management. Will there be any changes to the AIM Clinical Guidelines URL or content? Yes, the clinical guidelines site will be automatically redirected to a new Carelon URL, and the branding will be updated to reflect Carelon.Īre any phone number changes planned as part of this transition? No, inbound phone numbers are not being changed. Will there be changes to how prior authorization requests are submitted or processed? No, there will be no changes to the case submission process. The AIM logo will be replaced with a Carelon logo. Will the AIM ProviderPortal URL or platform name be changed? No, the website address will not be affected all providers will continue to have access to. You will continue to follow your normal processes, use the same phone numbers and web addresses, including the AIM ProviderPortal, that you currently use for utilization management with BCBSIL. See below for other frequently asked questions. You will notice this name change: Carelon Medical Benefits Management (formerly known as AIM Specialty Health). If you have questions, your Provider Service Representative is happy to help.AIM Specialty Health (AIM) has changed its name to Carelon Medical Benefits Management (Carelon) effective March 1, 2023.įollowing this change, Blue Cross and Blue Shield of Illinois (BCBSIL) will be making updates on our website to our utilization management page and related resources. Account management email addresses will migrate from to All emails will automatically redirect.AIM will email all registered providers 30 days prior to the change, and the date of the change, to remind you to update bookmarks. AIM’s clinical guidelines site will automatically redirect to the new Carelon web address on March 1, 2023.The company’s new corporate site will be, and the Carelon logo will replace the AIM logo. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |